Here’s the single best word of advice I’ve ever learned: Listen.
When I was young and confused, trying to figure out how the world works, I had to listen. When I traveled the world and encountered new cultures, it was even more crucial to listen. Learning sociology meant learning more deeply how to listen. In the wilderness, trackers showed me how to listen. As a coach intent on helping people, my first task is to listen. As I train coaches, I find myself saying it over and over again: listen.
Right now the world seems to consist entirely of huge changes and challenges. With so much uncertainty, […]